Our support
Our support is available in our 3 Business Units
- Solution Data center
- Solution Data IT Talent
- SolutionData Service Center
Solution Data center
Our historic business is developed around data management solutions in the IT centre. Quickly our technical coverage extended from the DataCenter to the user station.
Our matrix organization is based on a pooling of multidisciplinary skills, led by certified specialists, experienced consultants, delivery engineers and experienced project managers. Our employees work in synergy in the following areas, using best practices and constantly striving to meet and respect customer commitments :
- Hybrid IT
- Data IT
- Workspace IT
- Consulting
Hybrid-IT
Our teams support you in transforming your infrastructure. We want to support your strategy, your evolution and IT transformation projects, taking into account new uses and your investment policies, whether they be OPEX or CAPEX. Modernise your «On-premise» infrastructures integrating the best of the cloud:- Speed of deployment
- Ease of administration
- Adaptation to consumption
These new approaches guarantee a fast and controlled ROI and time to market.
DATA-IT
Our Consultant team brings you its expertise throughout the data management value chain.
Storage
- Storage optimization: Virtualization, Flash Bay, Outsourcing
- Data security: hardware replications, software replications
- Data exploitation and analysis: workshop, POC, consultancy services
Backup / Supporting backup developments
- Analysis and overall overhaul of the backup strategy
- Simplification (Appliance)
- Externalisation (Back-up Box)
- Legal archiving
Workspace-IT
Commitments and areas of expertise:
- Virtual desktop and desktop virtualization
- Management of devices, applications and content
- Enterprise messaging, data sharing, identity management
- Collaboration, a major focus of corporate communications
Consulting
Our project teams and experts also support you in the study of evolutions and technical roadmap. They provide you with a medium-term vision of technological innovation in order to project you on a relevant roadmap.
Technical consulting, innovation, emerging technology and outsourced R&DAssistance in drafting Specifications (AMOA)Study of security of architecture:- Cluster
- PRA, PCA
Consolidation study/environment virtualization:
- Architectural design
- Mock-up
IS outsourcing study :
- Assessment of your IS context: Team, Skills management, costs, Technological heterogeneity, Security
- Presentation of advantages/ disadvantages Vs your context, your needs and issues
- ALS work
- ROI definition
Solution Data IT Talent
IT Talent is an offer of skills delegation/ Technical Assistance on your customer site:
- Because you don’t have in-house skills
- Because technology is increasingly heterogeneous and requires a broad area of expertise
- Because you can’t afford to manage the skills of your teams
- Because your job is not the MCO of your IT and you want to guide your employees on business projects
The Talent IT Business Unit offers a dynamic service offering that complements the SolutionData’s historical integrator business line:
- Dynamic: You benefit from the expertise of the BU SOLUTIONDATE'Center; indeed, through the team spirit SolutionData, our colleagues always find the necessary help within the structure
- Complementary: Our employees also bring you a Project/Integration experience, not just an MCO experience. The skills remain in the SolutionData DNA. The objective is that our employees can integrate the BU SOLUTIONDATE'Center or SOLUTIONDATA IT Talent according to the needs or wishes of the teams.
SolutionData Service Center
SolutionData Service Center offers a service offering dedicated to the maintenance in operational conditions (MCO) in preventive, curative or managed mode, on a fixed or On Demand mode.The objective is to be present at your side after completing your infrastructure project, for a controlled cost, without having a resource (Internal or IT Talent) full time.SolutionData Service Center defines the strategy aimed at the availability of the infrastructure and the client IS, to ensure reliability and improve performance and ensure their scalability. A dedicated team, led by the head of the BU, accompanies you:
- System Maintenance and Preventations, in addition to Publisher Maintenance
- Hardware maintenance, in addition to manufacturer maintenance
- Support for relations with the technical support of the various publishers and manufacturers
- Update Environments
- Pro-active maintenance
- Management of jointly defined daily tasks
- The objective is to provide an accurate vision of the actions carried out, the upcoming deadlines, important projects to be undertaken.
Our strategic partnerships
To be able to provide you with a reliable and sustainable approach, we seal strong partnerships with Constructors/Strategic Publishers, leader in their respective fields.These commitments require a high level of expertise and extensive training on their technologies. The joint selection of several “competing cards” is an important part of our desire to provide independent advice to our customers.
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Our partnerships Growth
We complement this functional coverage with Partnerships with innovative Manufacturers/Publishers offering new technological solutions and/or "companion" product solutions from our Strategic Partners
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Head office
Toulouse
52 Rue Jacques Babinet
Immeuble Péri-Ouest 3ième étage
31100 Toulouse
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